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Massachusetts ISDN users
Fred R. Goldstein wrote in a message to Mike Bilow:
>I hope Bell Atlantic will fix Nynex, because I have just about had it.
FRG> You've got to be kidding. NYNEX ISDN is directed by Mack
FRG> Sennett; it's a remake of the Keystone Kops. They would be
FRG> funny if it weren't so sad. BA ISDN is directed by Lini
FRG> Riefenstahl (sp.?), und you VILL like it, schwein! They
FRG> take pride (see the Monday Boston Glob) in being the
FRG> "baddest" Bell. It sounds like their labor relations come
FRG> right out of J.P. Stevens. I anticipate some personal
FRG> visits to the DPU to fight them. They intend to blow away
FRG> NYNEX' flat-rate voice bearer ISDN options. You want high
FRG> volume, you go Centrex. Come to think of it, with BA, the
FRG> answer to *every* question is Centrex. Und you VILL like
FRG> it, ratepayer schwein.
I was rather appalled to hear on NPR's "All Things Considered" program of
Tuesday, April 23, that Bell Atlantic was being held out as an example of how
to do ISDN right and cut costs to consumers. (The segment was broadcast on
Boston's WGBH at about 5:40 pm.) BA claimed that their surveys had shown that
measured service was considered highly desirable by residential customers
because it would provide an excuse for limiting the use of data lines by the
children, or some such thing, and that the average customer has no interest in
using more than 20 hours per month. The only good part of the whole segment
was our own Jamie Love with a great sound byte: "I just don't believe them."
>From Rhode Island, I find the prospective Nynex-Bell Atlantic merger to be
really terrifying. It seems the only way things could get worse.
-- Mike
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