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About that refund...



  Donna wrote 
  "about the refund".
  
  Here's the beginning of the EULA again...
  
  END-USER LICENSE AGREEMENT FOR MICROSOFT
  DESKTOP OPERATING SYSTEMS
  
  IMPORTANT--READ CAREFULLY:This End-User License Agreement("EULA") is
  a legal agreement between you (either an individual or a single
  entity) and the manufacturer ("PC Manufacturer" or "Manufacturer")
  of the computer system or computer system component ("HARDWARE")
  with which you acquired the Microsoft software product(s) identified
  above ("SOFTWARE PRODUCT" or "SOFTWARE"). If the SOFTWARE PRODUCT is
  not accompanied by a new computer system or computer system
  component, you may not use or copy the SOFTWARE PRODUCT.  The
  SOFTWARE PRODUCT includes computer software, the associated media,
  and printed materials, and any "online" or electronic documentation.
  By installing, copying or otherwise using the SOFTWARE PRODUCT, you
  agree to be bound by the terms of this EULA. If you do not agree to
  the terms of the EULA, Manufacturer and Microsoft Corporation
  ("Microsoft") are unwilling to license the SOFTWARE PRODUCT, and you
  should promptly contact Manufacturer for instructions on return of
  the product(s) for a refund.
  
  Ok.
  
  So I call the manufacturer and tell them:
  
    1. I didn't install it (they did)
    2. I Didnt use it
    3. I Didnt copy it.
    4. I need instructions on return of the product for a refund.
  
  Is the manufacturer required, by law, 
  to tell me the VALUE of this unused "software"?