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ISP phone ratio's and Interoffice trunkage for voice

  I am informed that ISP's need one incoming line for each 8 to 20 
  subscribers, depending upon how high the level of service is.
  I am curious.  What is the buildout for interoffice trunkage for voice 
  calls, for residents?    If lower than 8 to 1, then it would seem that 
  calls to ISP's do not cause any congession problems, that don't exist 
  with voice calls.  Is there a hitch somewhere?  
  James Love / love@tap.org / P.O. Box 19367, Washington, DC 20036
  Voice: 202/387-8030; Fax 202/234-5176
  Center for Study of Responsive Law
     Consumer Project on Technology; http://www.essential.org/cpt
     Taxpayer Assets Project; http://www.tap.org