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Pacific Bell installation freeze in affect?
Has anyone noticed that Pacific Bell is putting a freeze on new ISDN BRI and
possibly PRI installs in the San Francisco Bay area? Starting a couple of
weeks ago it seems I'm getting the "ISDN in XXX has been going so well that
now our switch is maxed out and we can't install new lines... We may be
able to install new lines in May." I was also denied a PRI request to the
Oakland Airport a couple of week ago too. A number of people in the office
think this is related to a new installation pricing tariff that is coming
up. I have both BRI and PRI requests pending in Walnut Creek, Oakland, and
Fremont.
One comment I got back was that Pac Bell has a shortage of ISDN trained
techs and are total over booking them and lately has started booking them
farther in advance.
Others seem to favor the conspiracy is afoot theme.
I'm leaning towards the manpower shortage theory given my experience with
getting lines installed and the with telco guys I have met over the last
couple of years.
I'd be interested in hearing comments one way or another on this. TIA.
Marc Kupper, MKupper@KentConsulting.com
Kent Consulting Group, Oakland, CA
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