[Ecommerce] Downloading 'myths' challenged
Michelle Childs
michelle.childs@cptech.org
Wed Jul 27 12:39:01 2005
http://news.bbc.co.uk/1/hi/technology/4718249.stm
Downloading 'myths' challenged Music fans prefer dedicated music players
to MP3 phones
People who illegally share music files online are also big spenders on
legal music downloads, research suggests.
Digital music research firm The Leading Question found that they spent
four and a half times more on paid-for music downloads than average fans.
Rather than taking legal action against downloaders, the music industry
needs to entice them to use legal alternatives, the report said.
According to the music industry, legal downloads have tripled during 2005.
In the first half of 2005, some 10 million songs have been legally
downloaded.
Music 'myth'
More needs to be done to capitalise on the power of the peer-to-peer
networks that many music downloaders still use, said the report's authors.
' There's a myth that all illegal downloaders are mercenaries hell-bent
on breaking the law in pursuit of free music' Paul Brindley, The Leading
Question
The study found that regular downloaders of unlicensed music spent an
average of =A35.52 a month on legal digital music.
This compares to just =A31.27 spent by other music fans.
"The research clearly shows that music fans who break piracy laws are
highly valuable customers," said Paul Brindley, director of The Leading
Question.
"It also points out that they are eager to adopt legitimate music services
in the future."
"There's a myth that all illegal downloaders are mercenaries hell-bent on
breaking the law in pursuit of free music."
In reality hardcore fans "are extremely enthusiastic" about paid-for
services, as long as they are suitably compelling, he said.
Carrot and stick
The BPI (British Phonographic Industry) welcomed the findings but added a
note of caution.
"It's encouraging that many illegal file-sharers are starting to use legal
services," said BPI spokesman Matt Philips.
"But our concern is that file-sharers' expenditure on music overall is
down, a fact borne out by study after study.
"The consensus among independent research is that a third of illegal
file-sharers may buy more music and around two thirds buy less.
"That two-thirds tends to include people who were the heaviest buyers
which is why we need to continue our carrot and stick approach to the
problem of illegal file-sharing," he said.
Music to go
The Leading Question survey also asked 600 music fans what devices they
would be buying in the next year.
One of the challenges will be to develop the perception of the phone as
a credible entertainment device
A third planned to buy a dedicated MP3 player, while just 8% said they
would be buying an MP3-enabled phone.
Reasons cited for not purchasing a music playing phone included worries
about battery life and concerns about losing the handset, and potentially
their music collection.
The fact that phones tend to be frequently replaced also meant people had
a low emotional attachment to them.
"The phone is not ready to replace the iPod as a serious digital music
player just yet," said Tim Walker, director of The Leading Question.
"One of the challenges will be to develop the perception of the phone as a
credible entertainment device," he said.
Providers need to look at features such as dual download to mobile and PC,
back-up facilities and improved interfaces between PC and mobile, he said.
There is a huge potential market for MP3 phones. The survey found that 38%
were interested in downloading full tracks to their mobile phones.
And people are happy with the storage possibilities of phones with only 4%
wanting to store more than 1,000 songs to take on holiday.
--
Michelle Childs -Head of European Affairs
Consumer Project on Technology in London
24, Highbury Crescent, London, N5 1RX,UK.
Tel:+44(0)207 226 6663 ex 252.
Mob:+44(0)790 386 4642. Fax: +44(0)207 354 0607
http://www.cptech.org
Consumer Project on Technology in Washington, DC
PO Box 19367, Washington, DC 20036, USA
Tel.: 1.202.387.8030, fax: 1.202.234.5176
Consumer Project on Technology in Geneva
1 Route des Morillons, CP 2100, 1211 Geneva 2, Switzerland
Tel: +41 22 791 6727