[Ecommerce] Shrinkrwrap terms (lawsuit in California)

[Manon Anne Ress]

Thanks to Fred von Lohmann (EFF) for the pointer to this lawsuit:

He wrote:
So, how does that much-vaunted "return right" work in practice to 
ameliorate the burdens of "terms-after-purchase" shrinkwraps? Well, it 
appears that when you buy Windows XP Update or Norton Antivirus at 
CompUSA, you can't return it after opening it, even if you don't like 
the shrinkwrap terms. Microsoft and Symantec, for their part, won't 
refund sales tax or S&H.

So a consumer suit has been filed in California:

http://www.techfirm.com/Baker-Final.pdf

Fred

-- 
Manon Anne Ress
Consumer Project on Technology
www.cptech.org
PO Box 19367, Washington, DC 20036
manon.ress@cptech.org, voice: 1.202.387.8030, fax: 1.202.234.5176