[Am-info] An excerpt from an email sent by Dell to all of its customers:
Erick Andrews
Erick Andrews" <eandrews@star.net
Tue, 13 Aug 2002 14:39:53 -0400 (EDT)
On Tue, 13 Aug 2002 07:58:08 -0700, Mitch Stone wrote:
>Wal-Mart doesn't make these computers, they just sell them on their web
>site. The OEM is Microtel.
>
[...]
Yep, I knew that. Then again, I'd wager that some
big companies who sell PCs farm them out, or the
major assemblies, to someone else through a big
"purchase spec", although the Wal-Mart/Microtel
arrangement may be different as OEM/retailer
compared to, say, Dell.
For instance, if you were to go to Sears and buy
a Maytag washer, it will be to Sears' specification
and not exactly the same Maytag you would buy from
the usual appliance shop. I know because I went
through exactly this recently. Maytag didn't even
have the model number I wrote down from a visit
to Sears and I was told via Maytag's toll-free number
that all support, repair, parts and warranty were
exclusively through Sears. (In practice, I don't know
how much the content may differ -- at least the model
number tag at the top of the machine does -- but the
paperwork and contracts certainly do and that's the
"choke point").
So, what might be an interesting thought experiment,
if a similar situation exists between Wal-Mart and
Microtel (that Microtel sells an exclusive line of PCs
to Wal-Mart), Wal-Mart could be (legally?) immune
from Microsoft pressure. Of course, I doubt that
Wal-Mart ships the volumes that Dell, Gateway, Compaq,
or IBM do, either, which would further distance them
from discount licensing pressure.
--
Erick Andrews