[Am-info] Dell and Linux

[Hans Reiser]

Roy Bixler wrote:

>On Mon, May 13, 2002 at 08:46:57PM +0400, Hans Reiser wrote:
>  
>
>>Dell makes enough of a claim to support Linux to not get dropped from 
>>consideration when doing bids, but does not support it enough that 
>>anyone in their right minds would actually run Linux if Dell was their 
>>supplier and they wanted support.
>>    
>>
>
>Unfortunately, at work, Dell is the preferred supplier.  I've been
>pushing Linux use on the server for years and I've often been
>successful.  Of course, in that time, sometimes the hardware has
>required service.  Dell's support is slanted towards Windows but they
>have an option on their phone tree for calling in problems on systems
>running Linux or Unix.  So far, no one has asked us to install Windows
>for support.  If they did, that would be awfully presumptuous since
>the systems were ordered with "no preinstalled OS" (i.e. at no time
>while in our posession was Windows ever installed on those machines.)
>
>  
>
They do it to me with my laptop.  Multiple times this has happened, and 
I am told by the twerp that management tells him to do this.  I have 
resolved it by calling until I get a different person, and going to 
great lengths to not admit to using Linux.  Not buying the laptop with 
windows was not an available choice, it was windows only.

I should have bought IBM, and next time I will.

Hans