[Am-info] Amazing......

John J. Urbaniak jjurban@attglobal.net
Mon, 11 Feb 2002 22:31:32 -0500


Mike Stephen wrote:

> On Tue, 12 Feb 2002 00:51:03 +0000, John Poltorak wrote:
>
> >On Mon, Feb 11, 2002 at 03:50:19PM +0800, Mike Stephen wrote:
>
> Wow!  Thats new.....  I have 30 replies to my plea saying the client was not available.  However in
> my case, I found it easier to simply change servers.  At the time the client was not available, and no
> indication than it ever would be.  I didn't subscribe to the support system, so I cannot get the client.
> The customers of mine always wanted Windows as a server (it is a problem always trying to
> convince them that Warp server is a better server, so after doing this repeatedly, I give up).
>
>  I get more money supporting Windows servers than I get Warp servers.  With Warp servers on a
> small network I get an average of two calls a year for maintenance.  With Windows servers I get 6.
> More money for me, and the customer thinks he prefers Windows.  Why fight it?  IBM is slow to fix
> and it costs to get the fixes today.  In the past all the IBM clients for the Windows desktops were
> free.  Now they are in a paid subscription.

Seems to me you could still schedule 6 calls a year for "preventive maintenance."  Go to your client's, say
stuff like "hmmmm, let's tweak this a bit to improve throughput."  Client's happy.  You're happy. You get
paid for doing very little.  What's the problem?

John