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IP: Pac Bell says Net use may collapse phone system
James Love wrote in a message to Mike Bilow:
> When a large number of lines start having phone calls that last
> significantly longer than a few minutes radically shift the
> required ratio of lines to switching/trunking.
JL> Maybe I'm missing something here. Is the length of call
JL> the ONLY important variable? Isn't the real issue the
JL> number of lines that can be used at any one time....
JL> like the percent of customers who are using the telephone
JL> at the same time? What is this percent...for the typical
JL> POTS user? jamie
This is complicated, as Fred Goldstein correctly points out. There are two
different issues: (1) total consumption of time on the switch, which is
correlated with number of minutes of use of each line per billing period, and
(2) peak demand on the switch, which is correlated with number of lines.
So far, as Fred said, switching capacity has been much less expensive than
local loop capacity. However, this depends upon the assumption that switching
capacity need grow only logarithmically as the number of lines in order to cope
with peak demand. It is true that a small number of "permanent" circuits set
up across circuit-switched service will "nail up" switching capacity at a
faster rate than the design assumptions will allow, and this is what terrifies
the telephone companies. On the other hand, as I pointed out, it is the rate
structure foisted upon us by the telephone companies themselves which
encourages this ultimately antisocial behavior by creating strong economic
incentives to do it.
I do agree that the issue of an average four-minute call turning into an
average five-minute call is not what the telephone companies are really
concerned about, and that this is some sort of canard or ratemaking ruse. The
switching capacity demand increases only linearly with total usage, and this
represents insignificant cost in the grand scheme of things. On the other
hand, as Fred also suggests, this is a good "foot in the door" to begin arguing
for the adoption of universal measured service, the holy grail of all telephone
companies despite its increasing irrelevance and stupidity.
Regardless of its importance and real effect on plant and equipment costs, peak
demand is essentially unrelated to average call length because peak conditions
are only experienced for a very short time. You can see this in cellular
telephone rates which float to market conditions, where off-peak airtime is
often given away free.
The proper way to cope with peak demand, from a technical standpoint, is to
charge for it explicitly. This is how electricity has been rated for years,
and the concept underlies several telecommnications techniques. With frame
relay, you are charged for a Committed Information Rate (CIR) which represents
the minimum bandwidth guaranteed to be always available to you. When unused
datagram switching capacity is available, you can see substantially better
throughput than the CIR. This provides an economic incentive for customers to
do the sensible thing, paying for what really costs money.
As long as the telephone companies force data customers into consuming
circuit-switched capacity instead of data-switched capacity, the rate structure
is going to have fundamental inconsistencies and absurdities.
-- Mike
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