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Cigarette Makers Use Trade-Ins To Lure Hong Kong Smokers (fwd)
June 29, 1998
Cigarette Makers Use Trade-Ins
To Lure Hong Kong Smokers
By JOANNE LEE-YOUNG
Staff Reporter of THE WALL STREET JOURNAL
HONG KONG -- In an era when cigarette advertising
is under attack, tobacco companies here still use an
unusually blunt sales pitch: Smoke more, get a prize.
Around the world, cigarette makers are under pressure
to moderate their marketing. But one of the industry's
less moderate marketing tricks, the cigarette packet
trade-in, still thrives in Hong Kong. It works like this:
Smokers exchange empty packs for gifts. The more you
smoke, the more gifts you get.
The effectiveness of these promotions was seen again
Friday by Philip Morris Cos., maker of Marlboros.
Thousands of people lined up for up to eight hours,
battling rain and bus fumes in the busy Causeway Bay
shopping district to trade in their empty Marlboro
cigarette boxes. In return, they received knapsacks,
lanterns, Zippo lighters and other knick-knacks sporting
the Marlboro name.
Among those who joined the crowds was Jannie Wong,
age 49. A restaurant cashier, Ms. Wong started lining up
with her 60 cartons at 5 a.m. Because only 10 boxes
can be traded in at a time, she was already on her
second round fighting for sidewalk space as a lunchtime
crowd joined the line. "I got two coin pouches, but I
want a wallet too," she said. Eventually, the line
stretched out of a basement shopping center and
extended for several city blocks. Police were out in
force, keeping the crowd in line with cordons.
Daniel Kwan, a 30-year-old cook, was waiting for a
knapsack. A smoker, Mr. Kwan muttered his disgust
over nonsmokers in the line-up. "They're just buying
boxes, dumping the cigarettes and jumping in the line."
Promotions such as these upset antismoking activists,
who worry that they target young, would-be smokers.
But there's little they can do now. By 1999, giveaway
promotions by tobacco companies will be banned in
Hong Kong. "So, they're going all out for that youth
market now," said Alfred Chan, senior project manager
at the Hong Kong Council on Smoking and Health. The
Hong Kong arm of R.J. Reynolds Tobacco Co., a unit
of RJR Nabisco Holdings Corp., recently offered an
autographed videodisk of local pop singer Leon Lai for
every three boxes of Salem cigarettes turned in.
Philip Morris insists that the campaign is targeted at
smokers who are already Marlboro customers. Receipts
signed by prize redeemers ask for confirmation that they
are smokers aged 18 years and older. But, C. Lum, a
Philip Morris marketing executive in Hong Kong, admits
that with the crowds out there, it hasn't been easy to
keep tabs on age requirements. "Our purpose is not to
encourage people to smoke," he says. "But you know
how people in Hong Kong love promotions that involve
prizes. We can't control that."
Copyright © 1998 Dow Jones & Company, Inc. All Rights Reserved.